Frequently Asked Questions
A: Executive functioning refers to an interrelated set of cognitive processes that govern goal-directed behavior. We use executive functioning skills every day to manage daily activities, learn, and work. Planning, managing time, keeping track of materials and tasks, maintaining focus, effectively processing information, adapting knowledge for particular situations, screening for errors, regulating emotions, and managing frustration are all key abilities that rely on executive functioning. Executive function skills are crucial inside and outside of the classroom.
A: Content tutoring, or academic tutoring, focuses on the “what,” as in what a student is trying to learn. Our executive function tutors focus on the “how,” as in how the student learns and how to support that process. Often content tutoring isn’t successful because the content isn’t the problem. Instead, the student struggles with their approaches and the integration of information due to learning differences. Our tutors teach strategies and skill sets to help students strengthen their executive functioning skills to become more effective learners. We also offer literacy support and coach students in global skills like note-taking, active reading, studying, etc., which are helpful across all subjects. While we may teach skills using assignments and by focusing on certain subjects, unlike with content tutoring, finishing homework isn’t the end goal. Instead, we use it as a vehicle for the higher level, more nuanced coaching we deliver.
A: It will depend on your child’s unique needs. In general, two sessions a week is appropriate for most students. We aim to be flexible as long as it doesn’t interfere with the student’s support systems.
A: The tutor submits their invoice at the end of the month. Payment is due upon receipt. The tutors within our network use a secure billing platform powered by Stripe. We accept payment by credit card, debit card, and ACH bank transfer.
A: Each specialist working within our network is making their own decisions about whether to return to in-person sessions.
The discussion about returning to in-home tutoring services requires the consideration of balancing necessity with safety. Most importantly, we want to emphasize that minimizing risk for our tutors and families remains our top priority. We encourage families to speak directly with their tutors about any questions or concerns related to the re-establishing in-person tutoring.
If you are interested in having in-person sessions this fall, let us know during your intake call and we will match you with someone who is offering that option.
A: We encourage tutors and their clients to exercise precautions about meeting in-person. We suggest that tutors propose the following guidelines to their clients before beginning or resuming in-person sessions during the COVID-19 pandemic.
- We will only keep our in-person appointment if we, and the other people in our household, are free of symptoms linked to coronavirus disease.
- We will utilize the CDC’s Digital COVID-19 Screening Tool to self-screen for COVID-19 symptoms and exposure risk 24-hours prior to our scheduled sessions. We will confirm that we completed this screening and will notify one another of any results that recommend precautions other than maintaining social distancing.
- We will take our temperatures before the start of each session. If it is elevated (100.4 Fahrenheit or higher), or if we have other symptoms of the coronavirus, we agree to cancel the session or switch to a virtual meeting.
- We will wash our hands thoroughly with soap and water or use alcohol-based hand sanitizer when our in-person session begins.
- We will wear a mask throughout our in-person session if held indoors. If the session is held outdoors, we will determine the necessity of wearing face covers on a case-by-case basis.
- We will keep a distance of six feet and there will be no physical contact (e.g. no shaking hands) between us throughout our in-person session from the time we greet each other through the time I leave.
- We will try not to touch any part of our face with our hands. If we do, we will immediately wash or sanitize our hands.
- Any non-porous (e.g. hard plastics) materials that are necessary for us both to handle will be sanitized during the session in advance of either of us touching them.
- Other individuals present in your home, and/or present at any time during the in-person session, will also follow these sanitation and distancing protocols.
- We will take steps between appointments to minimize our exposure to COVID.
- If we, or other individuals in our households, have a job, or have other responsibilities that expose us/them to other people who are infected, we will discuss appropriateness and safety of in-person sessions and make determinations on a case-by-case basis.
- If a resident of our home tests positive for the infection, we will notify one another immediately and switch to remote sessions.
A: Everyone! We work with students of all ages who have executive functioning challenges and complex learning profiles. Our experienced executive function tutors help students form positive habits and develop lifelong organizational skills that set them up for success in all areas of their life. However, any student can benefit, including those who have the foundational executive functioning skills. We strengthen existing skills, teach new ones, and help students internalize them. This gives them greater autonomy, independence, and confidence at school, at home, and in their social lives.
A: We handpick the highest caliber tutors. Our expert supervisors conduct the intake process and match students with the ideal tutor based on the tutor’s experience, skill set, training, and personality.
A: As independent professionals, the tutors in our network set their own rates. Our tutors typically charge between $200 and $400 per 75-minute session of virtual support and $300 and $500 per 75-minute session of in-person work, depending on the student’s needs and developmental level. Sliding scale fees are available for families in need. If you have a particular financial circumstance you’d like us to be aware of, please discuss this with the supervisor who contacts you for an intake conversation.
A: We understand things can come up and we have a 24-hour cancellation policy. Sessions cancelled less than 24 hours in advance will be charged the full session fee.